privacy policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://petystore.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We call this “Device Information”.

We collect Device Information using:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels

When you make a purchase, we collect “Order Information” such as:

  • Full name
  • Billing and shipping address
  • Payment information (e.g., credit card or PayPal)
  • Email address
  • Phone number

“Personal Information” = Device Information + Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfill and ship your orders
  • Process payments
  • Send invoices and order confirmations
  • Communicate with you
  • Screen for fraud
  • Provide marketing aligned with your preferences

 

We use Device Information to:

  • Improve the Site’s performance and functionality
  • Screen for fraud
  • Analyze customer behavior for marketing

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate the business, for example:

  • -Google Analytics (read more: Google Privacy Policy)
  • -Payment Gateways like Stripe and PayPal
  • -Shipping providers .

 

We may also disclose your data:

  • -To comply with laws and legal obligations
  • -To respond to lawful requests or legal processes
  • -To protect our rights and business

4. INTERNATIONAL SHIPPING & DROPSHIPPING

-Orders are fulfilled through third-party partners located mainly in China.
Delivery times typically range from 7–25 business days, depending on the destination.
Some products may be shipped separately.

5. BEHAVIORAL ADVERTISING

-We may use your Personal Information for targeted ads.
You can learn more or opt out via:

  • -NAI – How It Works
  • -DAA Opt-out

6. DO NOT TRACK

-Our Site does not alter its data collection when a “Do Not Track” signal is received from your browser.

7. YOUR RIGHTS

  • -If you are a resident of the EU/EEA or UK:
  • -You may request access, correction, or deletion of your Personal Information
  • -We process data to fulfill contracts (e.g., purchases) or our legitimate business interests
  • -Your data may be transferred outside of Europe (e.g., to UAE, China, USA)

8. DATA RETENTION

-We keep your Order Information for our records unless you request deletion.

9. CHANGES

-We may update this policy from time to time to reflect changes in practices or legal requirements.

10. MINORS

-Our Site is not intended for individuals under the age of 18.

11. CONTACT US

-If you have questions or complaints, please contact us:
📧 Email: support@petystore.com
🌐 Website: https://petystore.com